Online Store Terms of Use

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean Asghar Ali Co. W.L.L., its affiliates and partners.

We reserve the right to withdraw or amend this service as deemed required without any prior notification to the User.

User Account, Password, and Security

You will receive an email confirmation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify www.asgharali.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. www.asgharali.com cannot and will not be liable for any loss or damage arising from your failure to comply.

Services Offered

Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of www.asgharali.com (the Website). The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Channel Subscription

By providing your data, you agree to be communicated by us via email and SMS to facilitate your navigation of and shopping from the website. We may communicate promotional offers periodically and as and when required.

Limited User

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that www.asgharali.com's name is stated as the source and prior written permission of ww.asgharali.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
Conduct or forward surveys, contests, pyramid schemes or chain letters;
Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
Violate any applicable laws or regulations for the time being in force in or outside the Kingdom of Bahrain;
Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein;
Exploit any of the services. We reserve the right to deprive individual customers of our Cash on Delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.
You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about www.asgharali.com, its associates and partners on any property owned by www.asgharali.com.

No Compensation Policy

If the quality of any products, services, information, or other material purchased or obtained by you through the Website did not meet your expectations, no compensation will be given other than the Return and refund or Exchange of the product. The customer cannot request compensation for any reason, including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase etc. Unreasonable and unlawful requests for compensation, over and above the entitled refund, will be treated as loss to business cases. www.asgharali.com holds the rights to cancel orders and block accounts of such customers without any prior notice.

User Warranty and Representation

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by www.asgharali.com.

Exactness Not Guaranteed

www.asgharali.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the merchandise features, capacity, colour etc. may be required due to certain limitations. In this instance you agree that a representative from www.asgharali.com will call you or send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within 7 days of it being sent to you. www.asgharali.com may re-request that you accept a production alteration one additional time if an alternative method to send your order merchandise is not available. If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment.

Intellectual Property Rights

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, www.asgharali.com owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to www.asgharali.com without obtaining authorization from www.asgharali.com.

Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Services. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/ use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

Links To Third Party Sites

The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of www.asgharali.com and www.asgharali.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. www.asgharali.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. www.asgharali.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by www.asgharali.com of the website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Indemnification

You agree to indemnify, defend and hold harmless www.asgharali.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by www.asgharali.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Headings

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Interpretation Of Number And Genders

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.

Severability

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. www.asgharali.com does not review the contents in any way before they appear on the Website. www.asgharali.com does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to customercare@asgharali.com.

Cancellation of Fraudulent/Loss to Business Orders

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, www.asgharali.com reserves the right to cancel all past, pending and future orders without any liability. We also reserve the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.

The customer may be considered fraudulent if any of the following scenarios are met:

Customer fails to produce adequate documents during the payment details verification
Misuse of another customer's phone/email
Customer uses invalid email and phone no.
Overuse of a voucher code
Use of a special voucher not tagged to the email ID used
Customer returns the wrong product
Customer refuses to pay for an order
Customer is involved in the snatch and run for any order

The customer may be considered loss to business if any of the following scenarios are met:

Customer with a very high return rate
Invalid/Incomplete address cases
Repeated request for monetary compensation for petty issues

Account for the customers falling in fraudulent or loss to business category may be blocked. Any gift credits earned through loyalty or referral program will be forfeited in such case.

Product Review Guidelines

Brisk and effective content: It is advisable that the content of the review is honest, simple, to-the-point and helpful in the interest of future buyers of the same product. Keep in mind that your review is based on your personal experience of your product choice, timing of the order and demographic contours. It is important that you set a clear and realistic picture in your review for other future buyers to follow suit.

Content of the review: The review section in essence is limited to only issues with respect to the Product like the features, capacity, colour etc. Please note that reviews written with irrelevant content referring to another product or company will not be published. Moreover, reviews in incomprehensible language, HTML content, promotional campaigns, abusive or defamatory language will not be published.

Other reviews/queries: In case you want to give us a shout-out on our services like delivery, return, refund, promotional offers, discount coupons and so on, you can shoot us an email at customercare@asgharali.com. For queries about the product features, capacity, colour, availability etc you can contact your customer care representative at hotline number: Kingdom of Bahrain 8000 8998 | Kingdom of Saudi Arabia, the Sultanate of Oman, United Arab Emirates, Islamic Republic of Pakistan +973-1721 2698.

General Terms for Offers / Promotions/ Contests/ Campaigns

Promotions, contests, offers and campaigns will conform to legislative rules and regulations applicable to the territory of dispatch.
Gift cards or Vouchers sold or distributed by www.asgharali.com or by any of its partner, are issued directly to a customer only. www.asgharali.com is not liable for any misuse, loss or damage of any voucher or gift card.
Discounts are applied on the product price excluding all convenience charges such as COD and handling. Issuance or redemption of a voucher or coupon will apply to the total value of the qualifying order once all promotional discounts have been applied.
Only one credit note/gift voucher/voucher can be used per order unless otherwise stated.
Discount vouchers - Discount vouchers may from time to time be offered to account holders; such vouchers may only be applied to purchases made through the account to which the discount voucher was offered and registered.
Promotional discount vouchers - We may from time to time offer promotional discount vouchers which may apply in respect of any, or certain specified, purchases made though this Website. These promotional discount vouchers, however won't be re-issued for unsuccessful orders. To avail best discount, you can use any current running offers on the website.
www.asgharali.com shall introduce various offers, schemes or contests at different times. The terms and conditions for such Contest shall be separately available on the Site.
www.asgharali.com reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. www.asgharali.com, at its discretion, can withdraw a particular scheme from the website or market.
In case of any query pertaining to use of voucher and/or credit note or regarding the schemes, please email customercare@asgharali.com or contact your customer care representative at hotline number : Kingdom of Bahrain 8000 8998 | Kingdom of Saudi Arabia, Sultanate of Oman, United Arab Emirates, Islamic Republic of Pakistan +973-1721 2698.
While participating in any www.asgharali.com contest you hereby agree to release and hold www.asgharali.com (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand, but not limited to reasonable attorneys' fees, or arising out of or related to your participation in the said Contest.
www.asgharali.com reserves the right to cancel any orders placed using promotional vouchers. Some situations where your order may be cancelled include, without limitation, misuse of any Promotional vouchers, unauthorized usage of vouchers or inaccuracies of voucher pricing, technical glitch and value thresholds. The voucher amount will not be refunded for such cases.
Suitable legal action will be taken against websites involved in unauthorized publication of www.asgharali.com vouchers. www.asgharali.com will only honor vouchers which are issued or published directly by us or our partner websites.
1. Vouchers can only be used to buy full priced (non-discounted) products.
2. Vouchers cannot be clubbed with any other offer.
3. For a single transaction, only one voucher can be used.
4. Vouchers validity is applicable on a case by case basis.
The terms and conditions for any Contest shall be separately available on the Site. In the event of any conflict between these T&C and the terms and conditions pertaining to any Contest, such terms and conditions shall prevail.

Terms & Conditions for Seasonal Sale

The Season Sale runs till stock lasts. Different discounts on Sale may vary from product to product. The number of products on sale will change as and when stock levels decrease. This Season Sale may vary from country to country.

Sale/discounts apply to selected items only.
Due to technical issues, typographical errors or information received from our suppliers and service providers, prices of the products shown on the Site may vary during the order process. If you come across any errors in pricing or billing, we request you to contact us within 24 hours of receiving your order so that we may provide a remedy for the same.

Promotional offers and discounts may be combined only at the discretion of www.asgharali.com.
All offers are non-transferable and have no cash value.
www.asgharali.com reserves the right to extend or terminate the offers/sale, without further information at any point of time.

www.asgharali.com reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of this sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and www.asgharali.com’s decision in this regard shall be final and requires no intimation to the customer of any sort.

In case of any further query pertaining to use of voucher and/or credit note or regarding the sale/offers, please email customercare@asgharali.com or contact your customer care representative at hotline number: Kingdom of Bahrain 8000 8998 | Kingdom of Saudi Arabia, the Sultanate of Oman, United Arab Emirates, Islamic Republic of Pakistan +973-1721 2698.

Terms for Rewards

It is our constant endeavor to provide excellent service to our customers. In an effort to achieve the same, certain changes may be made over time to our policies and service agreements. We reserve the rights to modify, change, cancel or terminate the rewards program at any time without any prior notice. Your use of our services post the revisions have been posted online signifies your consent to the changes.

Governing Law

These terms shall be governed by and constructed in accordance with the concerned territory of product dispatch.

Termination:

www.asgharali.com may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.

If you or www.asgharali.com terminates your use of the Website or any Service, www.asgharali.com may delete any content or other materials relating to your use of the Service and www.asgharali.com will have no liability to you or any third party for doing so.

You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.

Disclaimer Of Warranties/Limitation Of Liability:

www.asgharali.com has endeavoured to ensure that all the information on the Website is correct, but www.asgharali.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall www.asgharali.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services;(b) unauthorized access to or alteration of the user's transmissions or data;(c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall www.asgharali.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise.

Further, www.asgharali.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond www.asgharali.com's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

The Users of Mobile Application of www.asgharali.com are expected to update his/her said app on regular basis, so that he/she can avail the latest services and is duly aware of any change(s) in www.asgharali.com policy. In the event of failure to update the www.asgharali.com Application, as and when available, the Users understand and agree that www.asgharali.com shall not be liable in any manner whatsoever.

It is the customer's responsibility to login earlier if they want to avail better products because www.asgharali.com sales are "first come, first served". The merchandise is may /may not be restocked once sold out. No information regarding the presence of any Product in our stock will be guaranteed and we will alert you only when an item is sold out.