Shipping And Delivery

Ordering

Customer can order our products through www.asgharali.com online store, Asgharali application or by our WhatsApp number +973-1721 2698.

Customer can also contact us for orders in our dedicated number +973 39041060 Kingdom of Bahrain. Kingdom of Saudi Arabia, Sultanate of Oman, United Arab Emirates, Islamic Republic of Pakistan and rests of the regions mentioned in our global store can be contact on WhatsApp number +973-1721 2698.

WhatsApp Service is available from 10 AM to 10 PM every day.

Shipping & Delivery

Items shall be shipped by courier after getting confirmed order within a maximum period of 5 to 7 days depending on the location. Orders received on holidays will be processed on the immediate next working day. Cash on delivery is effective subject to submission of a valid full address in the Kingdom of Bahrain, Kingdom of Saudi Arabia, United Arab Emirates, Sultanate of Oman and Islamic Republic of Pakistan and other available delivery locations in the online store.

A nominal fee may be charged on all orders. The charges can be viewed at the time of placing the order and in all order related emails. This charge shall not be refunded if an item is returned or if the cancellation request is raised after the order is shipped.

Title and risk of loss for all products ordered by you shall be passed on to you upon www.asgharali.com's shipment to the shipping carrier.

Region	Payment Method (Currency)	Shipping Fee	Free Delivery for Orders Above
Bahrain	Cash on Delivery (BHD)	BHD 2.000	BHD 10.000
	Credit / Debit Cards (BHD)	BHD 2.000	BHD 10.000
Oman	Cash on Delivery (OMR)	OMR 6.000	OMR 10.00
	Credit / Debit Card (OMR)	OMR 2.500	OMR 10.00
Saudi Arabia	Cash on Delivery (SAR)	SAR 70.00	SAR 100.000
	Credit Card (Visa/Master/Amex) (SAR)	SAR 52.000	SAR 100.000
UAE	Cash on Delivery (AED)	AED 64.00	AED 100.00
	Credit / Debit Card (AED)	AED 42.00	AED 100.00
Qatar	Cash on Delivery (QAR)	QAR 70.00	QAR 100.000
	Credit Card (Visa/Master/Amex) (QAR)	QAR 70.00	QAR 100.000
Kuwait	Cash on Delivery (KWD)	KWD 1.500	KWD 9.000
Pakistan	Cash on Delivery (PKR)	PKR 150.00	PKR 1500.00
	Credit Card (Visa/Master/Amex) (PKR)	PKR 150.00	PKR 1500.00
All Other Regions	Credit / Debit Card (US$)	US$ 60.00	N/A

Delivery & Standard Delivery Charges

www.asgharali.com will in general make a maximum of three attempts to deliver your order,which may vary depending on location and situation. In case the customer is not reachable or does not accept delivery of products in these attempts www.asgharali.com reserves the right to cancel the order(s) at its discretion.

On placing your order, you will receive an email containing a summary of the order.

www.asgharali.com cannot be held responsible for any delays in delivery due to:

1. Act of nature or bad weather conditions

2. Flight delays / traffic conditions

3. Political disruptions

4. Other unforeseen circumstances

In such cases, we will proactively reach out to you. Please check your emails regularly for such updates. Also, we will not be able to compensate for any mental agony caused due to delay in delivery. The customer may cancel the order in this situation if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully cancelled.

DELIVERY TIMES

We do offer Standard International Delivery on all orders shipped from Bahrain and Standard Ground Delivery on orders shipped from the GCC Regions. Delivery times are subject to the acceptance and approval of your order and commence from the date of shipping. Delivery times shown below are estimated; actual delivery times will depend on the shipping address and might be delayed by local customs' control procedures

Country	Delivery Timing	Additional Information
Bahrain	1-2 Working Days	Shipped with Parcel Delivery
Oman	2-7 Working Days	Subject to Customs
United Arab Emirates	2-7 Working Days	Subject to Customs
Saudi Arabia	2-7 Working Days	Subject to Customs
Kuwait	2-7 Working Days	Subject to Customs
Pakistan	2-7 Working Days	Subject to Customs
United Kingdom	6-10 Working Days	Shipped with DHL Express
Europe	6-10 Working Days	Shipped with DHL Express
Canada	6-10 Working Days	Shipped with DHL Express
United States	4-10 Working Days*	Shipped with DHL Express
Rest of the World	6-10 Working Days	Shipped with DHL Express

*Please note the applicable Terms & Conditions will depend on the shipping destination selected.

Proof of Delivery for Pick Up/ Delivery

Please do collect the RVP slip/Written confirmation from the Courier company to ascertain the RVP has been done for a particular shipment/order.

RVP slip to be produced in case of discrepancy between customer and our logistics partner. In case of any discrepancy in the status of delivery/ pick up of a product, (where the customer claims the product has been received/ returned, while our system suggests otherwise) refund (if applicable) will be initiated only if the customer successfully furnishes the RVP slip given at the time of the delivery /pick up.

Viewing Orders

Customer can view their orders at customer portal on the website after logging in or can continue as guest.

Updating Account Information

Customers can update their account information in the customer portal once logged in.